Information

Consultations
Consultations for all treatments are free of charge. Please ask to speak to one of our beauty therapists if you require any information. We are happy to help.

Patch Test
We do require all clients (if they haven’t had treatment at Cassios before or if they haven’t had treatment in the last six months) to have a patch test at least 48 hours prior to treatment. The treatments requiring Patch Tests are as follows:

Eyelash/Brow Tinting – False Eyelash Adhesive and some Body Treatments.
If you have sensitive skin and are concerned about any products used in any of our treatments, please ask for a Patch Test 48 hours prior to treatment.

Mobile Phones
Please swith off your mobile phone before entering the Salon.

Parking
Unfortunately we do not have a car park. There is, however, ‘on the road’ parking near to the Salon.

Cancellations
Please give 24 hours notice of cancellation when possible.

Treatments taking one and a quarter hours or longer do require a 25% deposit and must be cancelled no less than 48 hours prior to treatment, otherwise the deposit will not be refundable.

We will take a deposit or full payment at the time of booking if appointments have been missed previously. Please telephone to cancel your booking if you cannot make it.

Courses Of Treatment
Courses of treatment are to be paid for in full at the time of first treatment.

Treatment Times
These times are approximate and include time for changing and filling in relevant record cards, etc.

Treatment Times and Prices
These may vary due to individual clients individual preferences. Some treatment prices may be discounted for a junior beauty therapist or for training purposes. Prices are subject to change without prior notice.

Record Cards
Each new client having any treatment at Cassios will be asked to fill out a record card. The information on the cards are for our purposes only. It is important that all information is correct, for you rsafety. It is then the client’s responsibility to inform us of any change in their medical details. ie medication, pregnancy, illness or condittion. If any recorded information changes please notify us on your next visit, or at your earliest convenience.

Telephoning
When telephoning the Salon you may get through to an answering machine. Please leave your message, name and telephone number and we will call you back as soon as possible.

Gift Vouchers
Gift Vouchers are available throughout the year and are valid for five months from the date of purchase. They can be redeemed against any treatment or product. They are available to any value and we will post them to you if yyou wish to purchase over the telephone and it is more convenient for you.

Payment Methods
Cash and all major credit and debit cards are accepted. (£10.00 minimum spend on credit and debit cards.)

Opening Times
Monday …. Closed
Tuesday …. 10.00am – 7.00pm
Wednesday …. 10.00am – 4.00pm
Thursday …. 10.00am – 7.00pm
Friday …. 10.00am – 4.00pm
Saturday 9.00am – 2.00pm
Treatment times up to 7.00pm are available by appointment.

Other treatment times and days shown can be available by appointment, depending on treatment and therapist availablitiy.

 

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